Terms of Use
1. About these terms
This website is run by Chup Online Sdn Bhd (Registration No. 1500102-D), Level 3, Wisma Suria, Jalan Teknokrat 6, 63000 Cyberjaya, Selangor, Malaysia. "Chup", "we" and "us" mean that company. These terms apply to chup.online and chup.hospital. By using either website you agree to them. If you do not agree, please do not use the websites.
2. What this website is
It tells hospitals what Chup does and how to reach us. It is general information. It is not medical, legal or financial advice, and it is not an offer that can be accepted.
Any system or service we provide to a hospital is governed only by a separate written agreement signed with that hospital. Scope, timelines, payment terms and service levels are the ones in that agreement. If this website and a signed agreement differ, the signed agreement applies.
3. Figures and results
The figures on this website describe results at hospitals that use Chup, at the time of publication. Results differ from one hospital to another, and they are not a guarantee of future results.
Charts marked as illustrations show direction only. They are not data.
Google review figures and rankings come from publicly available Google reviews, counted by Chup for the period stated beside them. Hospitals named in that context are named because the reviews are public. Naming them does not mean they endorse this website.
4. Our content
Everything on this website belongs to Chup or its licensors: the text, the design, the graphics, the logos, and the names "Chup" and "Chup Hospital". It is protected by the copyright and trade mark laws of Malaysia.
You may view the website, share links to it, and quote short extracts with credit to Chup. Search engines and answer assistants may index and summarise the website with a link back to it. Anything else needs our written permission first. In particular, you may not copy the content or design for a competing product or service.
5. Using the website properly
Do not use this website to break the law, to try to get unauthorised access to any system, to disrupt it, to introduce malicious code, or to pretend to be someone else. Do not send us patient information or other confidential data through this website or WhatsApp.
6. Messages you send us
The contact form opens WhatsApp with a message ready to send. Nothing is sent until you press send in WhatsApp. WhatsApp is a third-party service run under its own terms. Sending us a message does not create a contract, and we are not obliged to take on any work until an agreement is signed.
7. Other websites and names
Links to other websites are for convenience. We do not control them and are not responsible for their content. WhatsApp and Google are trade marks of their owners, used here only to describe how things work.
8. No warranties
We take care to keep this website accurate and available, but we provide it "as is". To the fullest extent the law allows, we give no warranty that it is complete, current, free of errors or uninterrupted.
9. Our liability
To the fullest extent the law allows, Chup is not liable for any indirect or consequential loss, or loss of profit, revenue, data or goodwill, that comes from using or relying on this website. Nothing in these terms excludes liability that cannot be excluded under Malaysian law.
10. Privacy
Our Privacy Notice explains how we handle personal data. It forms part of these terms.
11. Changes
We may change this website or these terms at any time. The current terms are always on this page, with the date at the top. If you keep using the website after a change, you accept the new terms.
12. Governing law
These terms are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction over any dispute about them or about this website.
13. General
If a court finds part of these terms unenforceable, the rest still applies. If we do not enforce a right straight away, we have not given it up.
14. Contact
Chup Online Sdn Bhd (1500102-D)
Level 3, Wisma Suria, Jalan Teknokrat 6, 63000 Cyberjaya, Selangor, Malaysia
Email: [email protected]
WhatsApp: +60 17-375 6569